Technical Requirements

Operating System (OS)

Microsoft Window Users

Operating System Web Browser
Windows XP/Vista (32/64 bit) Internet Explorer 7, 8
Firefox 3.5, 3.6
Windows 7 Internet Explorer 8
Firefox 3.6

Apple Macintosh Users

Operating System Web Browser
Mac OSX 10.5/10.6 Safari 4.0, 3.x
Firefox 3.5, 3.6

What Browser Version do I have?

 

Internet Explorer

  • Click on Help from menu
  • Click on About Internet Explorer

Firefox

  • Click on Help from menu
  • Click on About Mozilla Firefox

Browser Settings

Java must be installed
Please visit the Sun web site to download the latest version.If, while troubleshooting, you are having difficulty removing older versions of the JRE please visit Sun's support site.

JavaScript must be enabled in the browser
JavaScript is enabled by default on all supported browsers.  However, if you encounter problems, please check your browser settings to make sure that JavaScript is enabled. FirefoxInternet ExplorerSafari

Cookies must be enabled
Third party cookies are allowed by default on all supported browsers.  If you experience problems staying logged, please check your browser settings to make sure you allow third party cookies. Firefox, Internet Explorer , Safari

Allow Pop-ups
If you are unable to view discussion postings, quiz windows, and download links, then you may need to disable pop-up blocking, please visit Firefox Internet Explorer Safari for assistance on how to allow pop-ups.

Third Party Plug-ins
Some content within courses may require the installation of third party plug-ins such as Adobe Acrobat Reader, Adobe Flash, Windows Media Player, Real player or Quick Time. In each case there should be a notification and link informing you that you need to install a new plug-in. Be careful that you only install trusted plug-ins that are necessary for the course content. Malicious plug-ins can be dangerous to your computer.

Attention AOL Users

Blackboard does not support AOL browser, to access Blackboard you must use an alternate browser, follow the steps below:

  1. Connect to AOL as you normally would.
  2. Minimize the AOL browser window.
  3. Open a supported browser such as Internet Explorer or Firefox.
  4. Connect to Blackboard at http://bb.cazenovia.edu

Notes

  • Internet Explorer 5 and 6 are no longer supported.
  • Firefox 1.x, 2.0 and 3.0 are no longer supported.
  • Safari 2.0 is no longer supported.
  • Mac OSX 10.4 is no longer supported.
  • Internet Explorer 8 is supported in Standards Mode only. Some known issues can be resolved by using Compatibility Mode (emulates IE7 behavior).
  • Google Chrome is not supported.