Office hours are 8:30 a.m. to 5:00 p.m., Monday through Friday when the College is in full session. 

The Counseling Center generally operates on an appointment basis. Students who want an initial meeting with a  counselor should call the Counseling Center at 315-655-7207, may email the counselor at (for non-emergency appointments only), or stop by to make an appointment.

Appointments are sometimes available the same day and almost always within 5 business days. After the first appointment, the counselor and student collaborate to determine the best course of action.

Emergencies are accommodated as soon as possible, and same-day appointments are typically arranged. For non-emergency situations, appointments are recommended.

Counselors are available to consult about concerns in dealing with a particular person. Consider helping the student make an appointment, perhaps by walking with him/her to the Counseling Center, or letting him/her call from your office.

Once a referral is made, communication between the individual and the Counseling Center is confidential. You may be curious and feel unfinished in your work with him/her, but you may have to let it be that way as the student begins to work with a professional counselor.